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Please be advised the Classification Branch office will be closed
from 5:00pm Monday 24 December until Tuesday the 1 January 2019 inclusive.
We wish you a safe Christmas break, the branch will return
on Wednesday 2 January and will be available to assist then

Check the Classification
Check the Classification
This has advertising approval, but is not yet classified
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General.
General
Suitable for everyone.
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Parental Guidance.
Parental Guidance
Not recommended for children under 15; may contain material which some children find confusing or upsetting.
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Mature.
Mature
Not recommended for children under 15; may include moderate levels of violence, language or themes.
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Mature Audiences.
Mature Audiences
Restricted - unsuitable for persons under 15; may contain strong content.
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Restricted (R).
Restricted (R)
Restricted to adults.
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Restricted (X).
Restricted (X)
Restricted to adults – contains sexually explicit content.
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Public
Public
Information for the general public.
Industry
Industry
Information for the media industry.
Compliance
Compliance
Classification compliance information.
How it all works
How it all works
How it all works.

FAQ making a complaint

Frequently asked questions—making a complaint

The Classification Branch can only accept complaints and enquiries that relate to the Classification (Publications, Films and Computer Games) Act 1995. We will not respond to complaints that cover matters outside of this Act or do not directly concern the Classification Branch, Classification Board, Classification Review Board or the Department of Communications and the Arts.

How do I make a complaint about a classification decision?

The Classification Board welcomes feedback about its decisions for films at the cinema, DVD and Blu-ray, computer games and publications. We will only respond to enquiries and complaints relevant to these types of products.

Comments and complaints can be sent the Classification Board via the Contact us page.

How do I complain about a trailer I saw at the cinema?

Please contact the cinema where you saw the trailer first to address your concerns. If you are not happy with their response, please contact the Classification Branch via the Contact us page.

How can I make a complaint about television programs?

The Classification Board and the Department of Communications and the Arts cannot resolve complaints about things you have seen on television. If you have a complaint about a program, contact the television network directly. If you think a licence condition or standard has been breached, contact the Australian Communications and Media Authority.

How can I make a complaint about an advertisement for something other than a film or computer game I've seen at the cinema or on television?

The Classification Board and the Department of Communications and the Arts cannot resolve complaints about advertising for anything other than films at the cinema or on DVD/Blu-ray, computer games or publications. For advertisements including billboards and posters, you may wish to contact the responsible product or service organisation directly, or Ad Standards.

How can I make a complaint about the classification of a film or computer game I've seen or purchased online?

The Classification Board and the Department of Communications and the Arts can investigate certain complaints about content on streaming services and storefronts offering digital downloads. Please contact the service provider first. If their response is unsatisfactory, please include the service provider's response when you contact us. Depending on the nature of your complaint, we may direct you to the Office of the eSafety Commissioner.

How can I make a complaint about recorded music and radio?

To complain about radio content, contact the Australian Communications and Media Authority.

To complain about the content of recorded music (without any visual content), contact the Australian Recording Industry Association (ARIA).

How can I make a complaint about online content?

To complain about illegal or offensive online content, cyberbullying or image-based abuse, contact the Office of the eSafety Commissioner.