The Classification Branch phone number is 02 9289 7100 (international +61 2 9289 7100). The Branch can also be reached via the Department of Infrastructure, Transport, Regional Development and Communications Switchboard on 1800 254 649 (free call) or 02 6271 1000 (international +61 2 6271 1000). The switchboard is open Monday to Friday from 9am to 5pm (Australian Eastern Time) except on public holidays in the ACT.
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service (NRS) and quote our number (02 6271 1000). If you need help makingrelay calls, contact theNRS Helpdesk. For more information about the NRS and other communication options, visit Accesshub.