Maintenance on the National Classification Database is underway. There will be limited search functionality during this time. We appreciate your patience while this work is underway.
Please submit enquiries and provide feedback using our online Contact Us form.
We will aim to provide a response as soon as possible, depending on the complexity of the information requested.
If you are a journalist or represent a media organisation, email our media team via media@communications.gov.au with questions. Visit our media and news page for more information.
Call us
The Classification Branch phone number is 02 9289 7100 (international +61 2 9289 7100). The Branch can also be reached via the Department of Communications and the Arts Switchboard on 1800 254 649 (free call) or 02 6271 1000 (international +61 2 6271 1000). The switchboard is open Monday to Friday from 9am to 5pm (Australian Eastern Time) except on public holidays in the ACT.
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service (NRS) and quote our number (02 6271 1000). If you need help makingrelay calls, contact theNRS Helpdesk. For more information about the NRS and other communication options, visit Accesshub.
