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PORTAL OUTAGE: Due to critical maintenance, the Classification portal will be unavailable from 4pm – 7pm AEST, Friday 31 May 2024.

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Contact us

We are responsible for the classification of films (including episodic series) made available on streaming services, DVD, Blu-ray and at cinemas, as well as computer games and certain publications. For more detail please refer to What We Classify.

Online

Please submit enquiries and provide feedback using our online Contact Us form.

We will aim to provide a response as soon as possible, depending on the complexity of the information requested.

Visit our media and news page for more information.

Journalists can contact the Department of Infrastructure, Transport, Regional Development, Communications and the Arts media team.

Call us 

The Classification Branch phone number is 02 6136 7111 (international +61 2 6136 7111). The Branch can also be reached via the Department of Infrastructure, Transport, Regional Development, Communications and the Arts Switchboard on 1800 075 001 (free call) or 02 6274 7111 (international +61 2 6274 7111). The switchboard is open Monday to Friday from 9am to 5pm (Australian Eastern Time) except on public holidays in the ACT.

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service (NRS) and quote our number (02 6274 7111). If you need help making relay calls, contact the NRS Helpdesk. For more information about the NRS and other communication options, visit Accesshub.

If you are a non-English speaker, you can use our translation or interpreting services by calling 131 450 or visit the Translating and Interpreting Service National website.

Write to us

Our postal address is:

Classification Branch

Department of Infrastructure, Transport, Regional Development, Communications and the Arts

Level 6, 23–33 Mary Street, Surry Hills NSW 2010

Find us

We are located at Level 6, 23–33 Mary Street, Surry Hills, Sydney, NSW.

ABN for the Department of Infrastructure, Transport, Regional Development, Communications and the Arts

86 267 354 017