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We welcome your feedback, comments and questions. If you have an enquiry or need some help, you might be able to find what you need here.
All applications for film, computer game and publication classification can be submitted through our Classification Portal.
Learn more about how to apply for classification, including how to:
Don’t have access to the portal? Register online
If you still need assistance after reading the above information, you can contact us through our online form below.
It’s illegal to import and export films, computer games and publications that have been classified Refused Classification (RC) or are prohibited under Customs regulations.
In very limited circumstances, you may be eligible for permission from the Classification Board to import or export objectional goods.
Find out what you need to include in your request for permission to import or export objectionable goods.
There are rules relating to showing, selling and advertising films, computer games and publications.
These rules provide guidance for displaying classification markings, messaging on unclassified content, exhibiting films publicly, selling publications which require classification and more.
Find out which rules are relevant for you and learn more about the requirements to advertise, show and sell.
We offer training to become an assessor for
Courses are held throughout the year.
Tailored training to meet specific needs is available upon request for industry and government and law enforcement bodies.
Read more about each course, see course fees and access the registration forms on our content assessor training page.
If you still need assistance after reading the above information, you can contact us through our online form.
To make a complaint concerning a trailer that was shown at the cinema, please contact the cinema directly.
To make a complaint about advertising that was shown at a cinema or on TV, contact the responsible product or company directly, or lodge a complaint with Ad Standards.
To report offensive or illegal content on the internet, please contact the Office of the eSafety Commissioner.
To make a complaint about TV programs, contact the relevant TV station. If you think a TV licence condition or standard has been breached, contact the Australian Communications and Media Authority.
If you want to proceed with making a complaint to us, you can contact us through our online form below.
To make an FOI application relating to documents held by the Classification Board or Classification Review Board that are not published on this website, contact the FOI Officer at the Department of Communications and the Arts via email at foi@communications.gov.au.
If you are not sure whether to make an FOI application, you can contact us through our online form below.
Please contact the media team at the Department of Communications and the Arts for all media and publicity enquiries:
Email: media@communications.gov.au
Telephone: +61 2 6271 1777 during busiess hours or +61 439 314 772 out of hours for urgent requests.
In your email, include your contact details (including your phone number) and the deadline for your story.
New positions are advertised on the Department of Communications and the Arts website.
Positions on the Classification Board and Classification Review Board are periodically advertised in the Careers section of the Department of Communications and the Arts website.
If you have experienced a technical or accessibility issue when using our website or if you need to request a document on the website in an alternative format for accessibility reasons, please use our online form below.
Please view our Privacy page for details on how we keep your details safe, and which details we may collect and use.
